Commerce Bot, a robot that provides customer service with artificial intelligence technology. Photo: Reuters, Paul Hanna
Commerce Bot, a robot that provides customer service with artificial intelligence technology. Photo: Reuters, Paul Hanna
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Roles played by AI to triple by 2020

Study found AI impact will grow dramatically in next several years

March 16, 2017 4:30 AM (UTC+8)

A recent study by Tata Consultancy Services found that while 68% of companies currently use artificial intelligence (AI) for IT functions, 70% expect that its greatest impact by 2020 will be in other functions such as marketing, customer service, finance, and HR. Those companies that have had the most success with AI investments expect three times as many new AI-related roles by 2020. Study machine learning now, kids, pretty soon AI will be programming the next AI.

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