Samsung recalls Note 7 smartphones in China
South Korean electronics giant is recalling 190,000 Note 7 smartphones sold in mainland China
Samsung Electronics Co. is recalling 190,984 Galaxy Note 7 smartphones sold in mainland China, starting from today.
The South Korean company is launching the recall after talks with China’s quality supervision authority. This followed the tech giant’s call for a global halt in sales distribution of the Note 7 earlier the same day.
“The product being recalled has problems with abnormal heating and burning, which can cause serious consequences including fire hazard,” according to a statement the authority posted online.
Samsung earlier launched a global recall of 2.5 million Note 7 smartphones, but not in China, claiming the batteries of those sold in the largest smartphone market were from a different supplier, according to Reuters.
Customers can get a full refund or exchange for a new model, including compensation if they choose a cheaper model, as well as additional compensation of 300 RMB in shopping vouchers.