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    Central Asia
     Jul 25, 2012


Uzbekistan silences mobile operator MTS
By Robert M Cutler

MONTREAL - Uzbekistan has shut down for two weeks, at least to start with, the operations of Uzdunrobita, the Uzbekistan-based subsidiary of Russian cell-phone company Mobile TeleSystems (MTS). The prosecutor general's office in Tashkent has accused the company of illegalities in the use of equipment and other violations of contractual obligations.

The company's client base is disappearing and its competitors are profiting, leading some observers to think that this is not just a regulatory dispute. Uzdunrobita is thought to have between 9 million and 9.6 million clients, equivalent to 40% of the country's mobile-phone market.

This is not the first time that MTS has had poor luck in Central Asia. It held 85% of the cell-phone market in Turkmenistan until

 

December 2010, when the government there suspended its license. The company is still fighting that decision.

MTS's most recent troubles in Uzbekistan began nearly a month ago when, according to a Moscow Times report, the State Communications Inspectorate in Tashkent raised the possibility of revoking its operating license for reasons of poor quality of service. It cited customer complaints it said it had received. Somewhat contradictorily, it simultaneously asserted that the company lacked the correct authorization to use the country's cell-phone tower network.

Within days, the government of Uzbekistan had opened a tax claim of US$1.3 million against the company and detained five of its senior managers, reportedly including its chief financial officer. In June, the general director of MTS's subsidiary in Uzbekistan (Uzdunrobita), Bekhzod Akhmedov, had already left Tashkent for Moscow, where MTS says that Uzdunrobita represents only 3.5% of the company's revenues in 2011 (about $430 million) and 4.5%% of its operating income before depreciation and amortization. The company's share listings have, as a result, not much suffered from Tashkent's actions.

However, the move by the Uzbekistani government augurs poorly for foreign direct investment (FDI) in the private sector, at a time when the country's national economy desperately needs it.

FDI during the first quarter of 2012 was already down by half from the year previous. A number of high-profile exits have plagued the country's reputation lately, including Oxus Gold, Carlsberg Beer, more than one Turkish firm, and also apparently an international hotel group.

There is a definite perception that the government can be arbitrary in applying its regulations, and the Uzdunrobita case will do nothing to diminish that perception. The company is reported to have invested more than $1 billion in the course of nearly a decade in order to upgrade Uzbekistan's domestic mobile network.

The government had announced plans earlier this year to seek tenders for over 500 state firms, in order to draw more foreign capital into the domestic economy and raise its technological level. Previous attempts at privatizating state companies, notably in 1998 and 2005, were not very successful. The national currency, the som, became convertible only in 2003, yet still the banking system is not modernized. Repatriation of profits, for example, remains problematic.

Public or state-sponsored FDI on a larger scale seems to have a potentially smoother path. Earlier this year, South Korea agreed to build a gas and chemical complex in the Surgil field of Uzbekistan, the largest project so far in the country's petrochemical sector.

A joint-venture firm called Uz-KorGasChemical has been formed for the purpose and has raised loans of more then $2.5 billion from the Asian Development Bank, China's State Development Bank, Korea's Eximbank, two Uzbekistan financial entities, and a syndicate of European and Asian commercial banks.

The project represents well more than half of the total $4.2 billion of deals that South Korean President Lee Myung-bak singed in Tashkent during an economic diplomacy tour of the region almost a year ago.

For small businesses in Uzbekistan, however, the shutdown of Uzdunrobita is naturally a disaster, as they now have no way to reach or be reached by their suppliers or their customers. The company's subscribers have therefore been overwhelming its competitors, mainly Beeline-Uzbekistan - a unit of Amsterdam-based VimpelCom, the first Russian company to list in New York - and Ucell, but also another company called Perfectum Mobile, for new SIM cards and phone numbers.

These companies are reported to have tripled the prices for their SIM cards, and scalpers are reported to be selling them on the street outside their offices for between five and 20 times what they used to cost. And of course Uzdunrobita's customers are losing all the minutes for which they prepaid on its own SIM cards, which are now for all intents and purposes worthless.

Uzdunrobita used to be owned by the daughter of President Islam Karimov, Gulnara Karimova, who took control of it in the late 1990s and sold it at a profit in 2004 to MTS. Her former business partner, who accused her of pushing him out, was sent to prison in 2005 on tax fraud charges but was amnestied in 2009 and is now reported to live in the United States.

Rumors swirl in an information-poor environment such as Tashkent, and it is an increasingly common assumption there that the stars have aligned to kill Uzdunrobita not out of random patterns but by design through its competitors' illicit influences on government agencies. Whether that is true or not, the episode is a poor advertisement for the government's privatization program.

Dr Robert M Cutler (http://www.robertcutler.org), educated at the Massachusetts Institute of Technology and The University of Michigan, has researched and taught at universities in the United States, Canada, France, Switzerland, and Russia. Now senior research fellow in the Institute of European, Russian and Eurasian Studies, Carleton University, Canada, he also consults privately in a variety of fields.

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