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Crying out for justice in Beijing
By Florence Chan

HONG KONG - It has become almost a festive ritual that during every week-long National Day holiday, beginning on October 1, thousands of self-proclaimed victims of injustice, largely farmers whose land was appropriated, flood into Beijing from all over China. There they pour out their grievances to the State Letters and Complaints Bureau (SLCB), an organ under the State Council or cabinet officially lending its ears to public pleas from those who otherwise would be unheard and cannot afford legal redress or do not trust the courts. Around this time, the Qiaoyuan Hotel, located in the bureau's neighborhood, usually registers many guilty-looking and uncomfortable local officials who make for the bureau, attempting to head off complainants from their areas.

Letters and Complaints Bureaus (LCBs), either in Beijing or in locations throughout China, are set up to receive reports of dissatisfaction from the masses. According to a large-scale official survey directed by celebrated rural problems scholar Dr Yu Jianrong, however, only 0.2% of complainants have had their problems resolved after appealing to an LCB. Moreover, 90.5% wanted to inform the central government of their plights and 88.5% pleaded for pressure on local authorities. The survey also showed that most capital-bound petitioners distrust the judicial system, as some 63% of the interviewees had lodged a legal action only to be dismissed or ruled against.

Therefore, cornered victims pin their last hope of redressing injustice on the State Letters and Complaints Bureau. Unfortunately, their judgments are misplaced, because the savior in victims' eyes is only a petition receiver, who lacks the added power to tackle the wide variety of problems generating complaints. Oriental Outlook, an official weekly journal, quoted a deputy director of the SLCB as saying that LCBs currently were cramped in jurisdiction, and no legislation had been enacted to extend their power.

This explains the difficulty LCBs face in helping victims out of misery. "In most cases, we have to send official missives to local-level authorities like justice departments, but they seldom reply. For instance, we mailed some 180 letters between January and November of 2003, but only got 30 replies," an SLCB clerk told Oriental Outlook, speaking on condition of anonymity. Besides, LCBs seem terribly undermanned nationwide. Even the SLCB staff falls short of 40, which makes on-the-spot supervision of local authorities impossible.

Pursuant to its own statistics, SLCB witnessed a 14% increase in the number of complainants it saw in 2003; figures at provincial-level LCBs were up by 0.1% and city-level, up by 0.3%, while statistics at the county-level were down by 2.4%. Parallel departments in the central government recorded an average 46% surge in the total number of petitioners they received in 2003, while local departments reported slimmer growth or even slight decreases. These figures reveal that victims must appeal to higher authorities each time they have a complaint, and finally turn to Beijing in hopes of grabbing a shred of attention or justice, since local LCBs can do little about their problems.

The foregoing statistics also indicate that each Beijing-bound petitioner has to visit six or more departments under the central government, such as the SLCB, the Standing Committee of the National People's Congress (equivalent to parliament), the Supreme People's Court, the Central Committee for Discipline Inspection, the Ministry of Public Security, the Supreme People's Procuratorate, the Ministry of Land and Resources, the Ministry of Agriculture, and so on. If their efforts do not pay off - and they often do not - skepticism will begin mounting over the authority of the central government.

Not until very recently did Beijing consider reforming the complaint-collecting mechanism by order of President Hu Jintao, who states that the officials should go to the populace instead of the other way around, petitioners entreating the officials. Supposing the problems could be resolved by the local authorities concerned, people would save themselves a troublesome journey to Beijing.

The fourth plenary session of the 16th Chinese Communist Party National Congress held on September 19 passed a resolution that pledged to enhance the petition-receiving mechanism and properly and promptly handle the problems presented by means of policy, law, economic and executive levers, education, negotiation, and reconciliation. Further, the resolution determined that the public should be persuaded to express and pursue its concerns in a rational, legal manner.

As mentioned earlier, petitioners tend to misplace their hopes with the SLCB which, nevertheless, has powers too limited to sort out their grievances. At this point, the moderate President Hu has called for the establishment of a regular joint conference among some 28 concerned departments under the State Council, including the SLCB, to cope with problems that are widespread and of grave magnitude, such as the appropriation of farmers land without due process.

The joint conference will follow the latest development of the salient problems, offer suggestions and possible solutions, mobilize authorities concerned to address the discussed problems, and ensure through supervision that the policies created are put into force. Some experts believe that reform has already begun, changing ineffective mono-department problem-hearing into multi-department problem-solving.

However, some experts say multi-department cooperation does not necessarily lead to mutual supervision as expected, but instead, maladministration of public office, considering that corruption has permeated Chinese officialdom and become the rallying point of numerous invisible interest groups. On the other hand, if Beijing falls back on the single department resort and grants more power to the LCBs, certain principal officials inside the government also will face the temptation of bribery that jeopardizes impartiality, discipline and justice.

Recently, the pundits organized by the State Council to revise the Ordinance on Letters and Complaints have debriefed Dr Yu Jianrong on his proposal to postpone the passage of the revised ordinance. In his report, Yu recommended a step-by-step reform in administrative, law-enacting and policymaking perspectives, with the ultimate goal of disbanding the LCBs and referring petitioners to the People's National Congress at all levels.

According to Yu, the filed complaints mostly concern social stability and security, covering illegal land expropriation, electoral malpractices, official corruption, illicit fees and charges, revenge against petitioners, and so on. Yet to their disappointment, the LCBs are not empowered enough to rectify these problems that theoretically should have been presented to judicial authorities. "Limited power is a drawback of our letters and complaints bureaus," conceded Zhang Pengfa, head of the SLCB research office.

"In a sense, the petition-hearing system is based on the notion of 'the rule of men' that traditionally dominates the Chinese society," Yu asserted. "As a negative outcome, it dissolves the majesty of justice authorities." That is because most complainants view the LCBs as a privileged channel through which to make their voices heard and noticed, and they take for granted their ability to turn to LCBs if they are disappointed by local authorities. Nevertheless, the LCBs were set up only to collect advice in the first place.

Now, the nationwide consensus is that the current petition-hearing system should be renovated, but which way the reform should go is still a focus of controversy. Dissenting from Yu's motion to dismiss the LCBs, SLCB chief researcher Zhang Pengfa insists that the power of letters and complaints bureaus must be strengthened. This concept is echoed by well-known scholar Fu Guoyong, who pointed out that the existing Ordinance on Letters and Complaints did not hold legislative and judicial establishments liable in the petition-receiving system. Fu suggested that legislation regarding complaints be strengthened and even a tribunal for petitions be founded.

In addition, a great number of complainants find the possibility of disbanding the LCBs worrying. Before they turned to LCBs, many of them had reached out for assistance to the justice authorities, but to no avail. Since the general public is losing faith in judicial organs, dismissing letters and complaints bureaus will be no different from shutting the only avenue open to outcries and the only ear, aside from the court system, against grievances.

According to some political scientists, there are only slogans advocating democracy in China but no environment to nurture and enforce it, which is the crux of the problem. Clause 3 of the Ordinance on Letters and Complaints stipulates that administrative departments at all levels must listen to public opinions, suggestions and requirements, subject themselves to public supervision and serve the people. But owing to a rigid press gag imposed by Beijing, open and transparent supervision proves to be lame and maimed, so that the well-designed ordinance remains more talk than action.

As there are no recent signals that the tide of Beijing-bound petitioners will be on the ebb soon, Beijing has found it increasingly imperative to revolutionize the complaint-receiving mechanism. Yet between two minds about whether to expand or weaken the power of the LCBs, Beijing has also found it an agonizing choice to make.

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Dec 8, 2004
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