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2 Why Big Business needs China
Games success By Benjamin A Shobert
liberty and unjust punishment, companies with a
high profile in China may be surprised at the
repercussions of unhappy Americans.
GE
need not wait for the Olympics to acknowledge the
difficulty of its position. As has already been
established, the State Department has recently
spoken on China's human-rights record, raising the
question of where the lines of demarcation are
between
commercial interests and
legitimate limitations on doing business with
China.
As China's sixth-biggest trading
partner, the US retailer Wal-Mart will be another
company watching the Olympics cautiously. Already
struggling with domestic public-relations concerns
of its own, the company could face an enormous
backlash if the US public believes Wal-Mart
somehow facilitates an authoritarian regime.
Conversely, Beijing needs Wal-Mart as much as the
retailer needs China's low-priced manufacturers,
which places the company in a unique position to
influence the country's political development
positively.
During a debate this month in
Washington hosted by the Carnegie Endowment for
International Peace, Sharon K Hom, executive
director of Human Rights in China (HRIC),
reinforced this. "If [Wal-Mart] were a country it
would be the 20th-largest in the world, with its
huge group of suppliers, and over 6,691 stores
worldwide - it could have enormous impact on
China. With 73 stores and super-centers in 36
cities and over 36,000 associates [employees] in
China by the end of 2006, Wal-Mart recently agreed
to acquire another 101 stores in China ...
"Although it's complex, this kind of
corporate clout has an enormous impact on labor
conditions, supply-chain issues, environment, and
human rights."
Sam Walton certainly never
envisaged retail success pushing his company to
the forefront of international relations, but the
sheer size and scope of Wal-Mart's involvement in
China demands that the company not ignore the real
issues it can constructively impact within that
country.
What needs to be improved in all
of this discussion is the application of political
realities and international relations to language
and concepts business understands and can use.
Successful companies are good at many things:
raising capital, product development and
marketing, to name but a few. While the prolific
success of multinationals such as GE and Wal-Mart
may thrust them into the international realm,
their original intent was likely not to play in
these arenas.
Content to focus on profit
and growth, these organizations now find
themselves facing issues they can appreciate but
feel largely powerless to impact. Labor and
environmental reforms are more easily understood
and implemented than others, and companies should
be held to the expectation that their
international businesses will reflect the lessons
learned from more developed economies and ecologic
systems.
The HRIC has taken the unique
step of establishing a website (IR2008.org, for
"incorporating responsibility") in an effort to
educate multinationals on the human-rights issues
unfolding in the dynamically changing Chinese
story and to encourage companies to focus on
specific policies and procedures they can use to
impact the Chinese political system positively.
Last month the United Nations Human Rights
Council released a report titled "Business and
Human Rights: Mapping International Standards of
Responsibility and Accountability for Corporate
Acts". The report's conclusion states, "There are
lessons to be drawn from earlier periods. The
Victorian era of globalization collapsed because
governments and business failed to manage its
adverse impact on core values of social community.
"Similarly, the attempt to restore a
laissez-faire international economy after World
War I barely made it off the ground before
degenerating into the destructive political 'isms'
that ascended from the left and right ... all
championed in the name of social protection
against economic forces controlled by 'others' ...
this is the dystopia states and businesses need to
consider - and avoid - as they assess the current
situation and where it might lead. Human rights
and the sustainability of globalization are
inextricably linked" (p 23).
This report's
impact on the China debate may only be indirect,
but its underlying assertion - that it is in the
best interests of multinationals to use their
influence carefully and constructively - should
not be lost. The future of globalization may very
well rest on highlighting areas where China needs
to change, not glossing over them in an act of
blind faith that their internal problems will
somehow resolve themselves.
Corporate
sponsors who choose wholly to overlook China's
human-rights issues may face not only the wrath of
their shareholders and customers, but also a
broader dysfunction within global markets as
political bodies take up increasingly hostile
positions against one another in the interests of
placating citizens unhappy with the perception of
governments that value economics over freedom.
Benjamin Shobert is the managing
director of Teleos Inc (www.teleos-inc.com), a
consulting firm dedicated to helping Asian
businesses bring innovative technologies into the
North American market.
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