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    China Business
     Jan 12, 2006
Cyber-threats to China's e-commerce
By Frederick W Stakelbeck Jr

It has been several years since Chinese businesses first tried to persuade their customers to use the Internet to conduct electronic transactions. Since that time, Internet use in China has expanded dramatically and is expected to continue its meteoric rise.

According to the China Internet Network Information Center's 15th Annual Statistical Survey Report on the Internet Development in China, released last January, some 94 million Chinese citizens had access to the Internet by the end of 2004, up 18% from the previous year. In December 2004, Internet research firm e-Marketer noted in its China Online Report that China will have



more than 200 million Internet users by 2008, with an additional 700 million to 800 million users connected at some point in the next decade. The day when China has more netizens than the United States has citizens is not far away, according to these projections.

But even as usage numbers spiral ever upward, tangible threats from cyber-criminals in the form of phishing attacks, spam, adware and spyware have also materialized - placing added pressure on the country's emergent e-business sector and nascent online consumer population.

In general cyber-crime, or online fraud, occurs in series of steps or stages. In the first stage, cyber-criminals establish a functioning electronic apparatus that includes code writing, counterfeit e-mails and illegitimate websites. The second stage involves the targeting of unsuspecting online consumers who are then tricked into providing authentication data, usually a proprietary account number or password. Finally, cyber-criminals surreptitiously use the information collected to access the victim's account, government databases or business records.

Recent high-profile security breaches at some of the world's largest and most complex institutions have raised new concerns among China's business community and online consumers - generating important questions as the country moves slowly to adopt a more diverse e-commerce environment. "We are very concerned about how Chinese consumers perceive these incidents. We really hope security breaches will not thwart our efforts in nurturing China's markets," one business spokesman said.

To the dismay of the country's information-technology (IT) experts, however, a series of diverse, well-coordinated and malicious cyber-attacks on the country's sensitive e-commerce infrastructure may have already begun.

A joint survey of 700 Chinese IT experts, conducted last year by Accenture Global Information Security and InformationWeek, showed that 79% of Chinese businesses had been victimized by viruses and 70% had been by attacked by computer worms. Both pose serious threats to the country's immature e-commerce infrastructure.

Other unresolved issues are contributing to an increase in the country's risk profile. In November, industry experts noted that many of the new office buildings, research parks and other projects rising throughout China are not keeping pace with Internet threats, making them soft targets for online hackers. Critical vulnerabilities in instant messaging programs, Web browsers, file-sharing applications, operating systems and media players continue to threaten China's developing e-commerce enterprises.

"Attackers are now targeting the whole range of applications that users are installing on their systems," said Alan Paller, director of research at the SANS Institute, a leading Internet research and security organization.

To combat threats from a growing cadre of well-organized cyber-criminals, Beijing has taken a proactive and targeted approach, calling together some the world's most experienced IT experts to discuss ways to mitigate cyber-crime. At the 17th annual Asia-Pacific Economic Cooperation forum held in Busan, South Korea, in November, the APEC Privacy Framework was endorsed by China and the ministers of the other 20 member countries and territories.

In principle, the APEC Privacy Framework provides guidance for businesses in APEC member economies concerning information management and the development of business model strategies with the hope of improving information sharing among government agencies and regulators. As a result, the global transfer of information among economies is better secured - adding trust and confidence in the world's e-commerce marketplace.

"Our economy is dependent on having functional information networks, and the APEC Privacy Framework boosts the security and integrity of this vital infrastructure," noted US Under Secretary of State Josette Shiner.

In addition to the important work of APEC in the area of cyber-crime, privacy and information sharing, China's most important anti-spam summit to date was held in September, to discuss topics such as unsolicited e-mail, the development of effective e-commerce legislation and standards, and ways to promote international cooperation. Attending the Beijing summit were delegates from America On-Line, Microsoft and Yahoo, as well as delegates from China Telecom, China Netcom and China Mobile. Chinese Internet regulators continue to discuss other areas of importance, namely the development of a secure supporting network infrastructure for the country's domain-name registry, the creation of an information-security indexing system, and the publication of several annual reports for the information-security industry.

Recognizing the ominous threat posed by cyber-crime, Chinese businesses have accelerated their investment in online fraud-mitigation programs - spending hundreds of millions of US dollars to upgrade computer systems and educate staff. In this regard, international giants such as IBM and Germany's SAP have been called upon to provide detailed training to a variety of Chinese businesses seeking to use the Internet as a catalyst for growth. In addition to efforts by Chinese businesses to promote a sound e-commerce environment, the development of two-factor authentication systems, the creation of targeted fraud-mitigation units within business lines, and the development of consumer/government/industry alliances and partnerships will also be necessary.

At the highly charged World Summit on the Information Society held in Tunis in November, United Nations Secretary General Kofi Annan called on the 23,000 participants to recognize the Internet and information technology as means to build a better life for all people. "There is a tremendous yearning, not for technology per se, but for what technology can make possible," he told delegates from the 170 countries gathered.

To meet Annan's vision of a universally benevolent and interactive Internet, today's Chinese businesses, consumers and government policymakers will need to work in unison to protect the integrity of the country's emerging e-commerce infrastructure. Without clear and decisive action to mitigate the threats posed by online fraud, future generations in China may never experience the full benefits of the Internet.

Frederick W Stakelbeck Jr is an expert on bilateral and trilateral alliances as they relate to China's foreign policy. His writings address the implications of China's emerging regional and global strategic influence and relationships upon US national security. Comments can be forwarded to frederick.stakelbeck@verizon.net.

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The dawn of Chinese e-banking
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