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    China Business
     Nov 23, 2006
TRADING WITH THE DRAGON, Part 2
Working up the value chain
By Tom Miller

(For Part 1 in this two-part report, see Manufacturing that doesn't compute)

This year it was cheap shoes; last year it was "bra wars". Media reports on China's export economy focus on its competitive advantage in churning out millions of low-value goods. But as China pulls its way up the value chain, the real threat to developed manufacturing economies will come not from the production of



cheap apparel, but from higher-value industries - in particular, China's machinery and transport sectors.

For the past five years, growth in the machinery and transport sectors has consistently outpaced other export categories. China may not be ready to export advanced fighter aircraft, but it is gearing up to be a world leader in the production of low-voltage electrical-measuring equipment and, dare we whisper it, cheap cars. At its best, China's manufacturing model today is characterized by highly efficient, low-cost workers assembling mid-value products with mid-level technology.

Set amid rolling green hills on the outskirts of Chongqing, yet smothered by the polluted mists that roll off the Yangtze River and shroud the city's skyscrapers, Zongshen Motorcycle is a useful gauge of China's current position in the world economy. Inside five cavernous factories, each the size of six soccer pitches, young men and women in smart brown uniforms work diligently at automated assembly lines, bolting together thousands of glistening motorcycles and testing engines and acceleration speeds with computerized equipment.

Like its more famous neighbor and competitor Lifan Motorcycle, Zongshen is the creation of a self-made entrepreneur, Zuo Zongshen, who turned to business after losing his education to the Cultural Revolution. From a motorcycle-repair shop in 1982, Zuo built Zongshen into one of China's three largest motorcycle manufacturers, employing more than 20,000 people.

Today the company has diversified into marine and minivan engines, lawnmowers and small generators, and supplies completed bikes for such international brands as Piaggio (Italy), Vento (Mexico) and United Motor (US). Zongshen is finalizing an agreement with Harley-Davidson to make mid-weight motorcycles for sale within China.

Last year, Zongshen churned out 400,000 motorbikes for export, in addition to 700,000 general-purpose engines. Zhou Jianchuan, general manger of parent company Zongshen Industrial Group, says export sales have consistently risen over the past few years. Exports in 2005 were worth $120 million and should hit US$200 million this year; by 2007, Zhou expects earnings from exports to outstrip domestic takings. The company has struggled in Southeast Asia where, Zhou says, locals "only trust the Japanese brand", but has been much more successful in Europe and Latin America, where combined revenues in 2006 should be about $130 million.

The key to cracking Europe has been a clever marketing campaign that defies the common belief that Chinese companies are incapable of matching their manufacturing and engineering prowess with soft business skills.

In 1999, a Zongshen-sponsored team began competing in Europe's premier Motor Grand Prix racing competition. At the Le Mans endurance race in 2000, Team Zongshen finished in last place, 197 laps behind the winners and 100 laps behind the second-last placed team. But in 2002, Team Zongshen hired two European riders and brought the World Endurance Championship trophy back to Chongqing. Although the winning bikes were actually Suzukis, they were branded with the Team Zongshen logo. By 2008, Zhou promises, Zongshen will race its own world-class bikes.

Team Zongshen was primarily designed as a marketing and advertising tool to lend the Zongshen brand some credibility in Europe. That sales in the US are less than a third of those in Europe, Zhou says, owes much to the fact that motorcycle racing is not as popular in North America.

Ben Purvis, chief reporter at UK-based Motorcycle News, one of the world's biggest motorcycling magazines, says Zongshen's participation in the Motor GP shows why the brand may succeed where other Chinese bike manufacturers will not: "Zongshen are making bigger strides than any of the other Chinese brands. They're building their own bikes rather than just making ripoffs of Japanese scooters. And unlike many of the other Chinese bike makers, they don't seem to be in it just for the money. They actually care about bikes."

Chinese manufacturers now supply 30-40% of the world market for finished motorcycles, competing primarily on price. Entry into foreign markets is vital because the constant price-cutting in the domestic market means that new bikes, priced at about 2,500 yuan (less than $320), are sold for little more than their value in scrap. Said Zhou: "We want to look abroad and create something different, avoiding the headache in China of everyone competing on price and making the same products - no quality, low price. We want higher quality, higher price."

The problem for Zongshen is that low margins abroad and even lower margins at home mean there is little money for investing in technical innovation. Materials account for 90% of the cost of a Chinese bike, Zhou says, while only about 10% is spent on labor, marketing, transport, and research and development. In comparison, Japanese manufacturers spend much more on marketing, quality control and R&D, which allows them to charge higher prices and translates into healthier margins. Zongshen invests just 1% of its sales income in R&D, which Zhou insists is "a high figure in China".

Nevertheless, both Zongshen and Lifan are aping their Japanese counterparts and looking to leverage motorcycle experience into automobile production. Zongshen recently acquired a minivan factory in the Yangtze River town of Wuhu in Anhui province, where Chery Automobile has its headquarters, and plans to export once quality and management are up to scratch.

This year Lifan will make its first exports of mid-size sedans with imported engines, said Yale Zhang, a Shanghai-based analyst at auto consultancy CSM Worldwide. "There are definitely similarities with Honda's business model," he said. "It's a natural progression from motorbikes to small cars: they've accumulated a lot of experience making engines and exporting bikes, and now they want to move to the next stage. But it's too early to say if they will become the new Honda."

The Japanese example is instructive. "When the Japanese bikes first appeared in the 1950s and '60s, they were seen as a joke - cheap, nasty, not real motorbikes," said Motorcycle News' Purvis. "But within 10 or 15 years they were destroying the Western motorcycle industry - faster, cheaper, more reliable."

The same can be said for Japanese car makers, now the world's most successful. And since China became a net exporter of vehicles for the first time last year, with exports of 172,800, up 27% on 2004, doom-laden foreign media reports have spoken of a new Chinese invasion of higher-value goods.

The two automotive brands that look best placed in the export market are Chery, maker of the popular QQ minicar, and Geely Auto, based near Hangzhou. Both car makers already export to developing markets in Southeast Asia, Latin America, the Middle East and North Africa, where they aim to gain experience before moving on to potentially more lucrative, but far more competitive, markets in Europe and the US.

Chery plans to export 50,000-100,000 units to the US in 2008, while Geely's chairman has set a 2015 output target of 2 million cars, of which 1.3 million will be exported. According to Zhang: "Chery is better placed than Geely or Shanghai Auto to make it as an exporter. This year they will produce 300,000 units, their product line is complete, and in two years' time they will have a lot of new models which look pretty good. I believe they will get their market share."

Yet fears that Chinese manufacturers are about to swamp the US and Europe with cut-price cars are premature. Aside from the challenge of selling a Chinese brand to Western consumers, Chinese cars still lack two essential attributes: quality and reliability.

Moreover, said Zhang: "Ten years is not enough time for a Chinese car brand to become internationally recognized. I think they will become really well established domestic brands in this period, but they will need 15-20 years minimum to make it in the international market. Look at how long it took Toyota and Honda. It took Hyundai nearly 30 years to get where it is now."

One of the problems for Chinese firms dependent on China for manufacturing but venturing out into the big bad world for the first time is establishing distribution and retail chains. One company that has been effective at meeting that challenge is car-components maker Wanxiang Group, the second-largest private company in China with revenues of $2.5 billion in 2004.

Wanxiang has 18 subsidiaries in North America and Europe, most of them dedicated to managing its sales overseas. Wanxiang America, based in Chicago since 1995 and run by the son-in-law of group chairman Lu Guanqiu, is responsible for logistics, quality assurance, sales and marketing across the US, and is a major supplier to both General Motors and Ford.

Zongshen has a handful of foreign distribution subsidiaries, owning offices and warehouses in the US, Thailand, Nigeria and Iran. But it has no component-distribution supplier of its own in Europe, which means that dealers must order parts to be shipped from China when, ideally, they would like them within 24 hours. Zhou says Zongshen will establish a components-distribution center in Europe next summer, probably in Germany, with a minimum $5 million inventory. This is crucial, he says, if the company is serious about succeeding in Europe.

Good after-sales support is essential for Chinese brands hoping to establish themselves in international markets. SVA Group, China's biggest technology exporter by value in 2004, has joint ventures with Panasonic, NEC, Sharp, JV, Siemens, LG and Samsung, for which it works as an original equipment manufacturer. But SVA, which made China's first domestic-brand color television more than 20 years ago, also sells its own-brand products in foreign markets, including the US.

As a largely China-based exporter with only a limited footprint overseas, however, SVA struggles to offer the sort of customer service demanded by consumers. This posting on Amazon from a furious customer in New York who could not get his SVA television fixed shows the challenge: "Do not buy anything from SVA unless you enjoy paying for products that don't work and being treated as if you are the one in error. I'm buying a Sony tomorrow."

A recent report by IBM's Institute for Business Value argues that for Chinese companies, going global is about far more than simply exporting: "Companies need to possess the right combination of management capabilities, innovation, market savvy and an overseas footprint to compete on a worldwide scale and extend their presence across industry value chains."

Many of China's best-known consumer brands - appliance and electronics makers such as Haier, Midea, HiSense, Changhong and TCL - have been trying to do this for the better part of a decade. Most Chinese exporters with foreign subsidiaries simply ship finished products from China to their overseas bases for distribution, relying on low Chinese manufacturing costs to make their goods competitive. But China's more ambitious companies have set up limited production facilities abroad where they can be closer to end users and aggressively market themselves as a local brand.

The first to establish such operations was Qingdao-based Haier, with a joint venture in Indonesia in 1996. Haier now has subsidiaries all over the world, including Pakistan, Jordan, Turkey, Iran, Italy and Russia, as well as a small factory in the US state of South Carolina that assembles air-conditioners and mini-fridges popular among US college and university students.

For Haier, setting up production overseas was part of its strategy to create a worldwide brand, which is now paying dividends. It was also practical, as refrigerators are easily damaged when transported over long distances. Most factories only do final assembly, piecing together parts shipped from China, and are located in developing countries where labor costs are low.

Haier's factory in the US, on the other hand, says the regional manager of a European firm that makes testing equipment for many of China's leading appliance makers, was established mainly for marketing and political reasons. After the protectionist tariffs recently slapped on Chinese textiles and apparel, he says, both Haier and HiSense anticipate further quotas on other kinds of Chinese exports. Foreign manufacturing bases provide a safety net against political instability and growing protectionism: if the European Union places quotas on Chinese-made fridges, for example, Haier can ship from Jordan or Turkey.

Setting up foreign assembly plants is not prohibitively expensive, even for Chinese manufacturers working on thin margins, because all the equipment and machinery needed are shipped cheaply from China. The greater challenge is cultural and managerial.

"The problem is they set up Chinese factories abroad but they still think Chinese," said the manager of the testing-equipment company. "They find it hard to meld into local cultures, which is why they have to hire locals for business, sales and marketing. They want to go big but they don't know how to do it; they still have to make that cultural leap."

According to IBM's survey of Chinese manufacturers, overcoming the lack of qualified personnel and building global brands are the two key challenges for companies wishing to move beyond the simple export model and set up subsidiaries overseas. Without a strong global management team, the report says, "failure is virtually assured".

As Chinese companies begin to invest more overseas, management skills will largely determine whether investment costs are recouped. Outward direct investment (ODI) grew from $2.9 billion in 2003 to just under $10 billion in 2005, and is expected to hit $23 billion this year, according to the Chinese Ministry of Commerce (Mofcom). As the central government continues to relax restrictions on outward capital flows and more Chinese companies look abroad for growth, Mofcom predicts that annual ODI flows will exceed $60 billion by 2010.

Chinese companies looking to succeed in the global marketplace could do worse than follow the example set by their Taiwanese cousins. Taiwan has few companies that are household names - consumer brands - but has grown rich on the back of highly successful industrial brands. Hon Hai Precision Industry, for example, is highly respected within the electronics and computer industry and was China's biggest exporter in 2004 - yet few consumers have heard of it. The first step for Chinese manufacturers, most of which remain anonymous contract manufacturers with little branding power, is to move up the value chain to become innovative industrial brands.

China's current industrial cheerleader is telecommunications-equipment maker Huawei Technologies. In 2001, when Huawei first dipped its toe in the foreign market, it won contracts worth $244 million. Last year the figure was $4.8 billion, accounting for an impressive 58% of total contracted revenues. Despite problems with branding and an intellectual-property infringement case with Cisco in the US, Huawei recently won several impressive contracts in Europe, most notably becoming one of British Telecommunications' eight preferred vendors to supply equipment for its $18 billion 21st Century Network project, under which Huawei will help BT converge its existing service-specific UK networks into a single, multi-service and internal-based network.

Although Huawei is not well known for innovation, it has moved beyond the Chinese copy model, successfully filing 800 patents in Europe and the US. Of 37,000 employees spread across 40 countries, 18,000 work in R&D, and some reports suggest that Huawei spent as much as $1.1 billion on research last year. Like Haier and Lenovo, two other national champions emerging on the international scene, it is competing with the established global players, recently taking market share in the lucrative wireless infrastructure market from Ericsson and Nokia (although most of its contracts came in developing countries where financial rewards are small).

According to Deutsche Bank analyst William Bao Bean, "Chinese telecoms-equipment makers are putting real pressure on the traditional global leaders." Huawei is now an established international industrial brand, he says, while its domestic competitor ZTE soon will be.

What differentiates Huawei from China's myriad faceless exporters is that it is establishing a real global presence, regularly advertising in the international press and doing much of its work overseas. Becoming an international player, as Huawei's experience shows, is about much more than exports alone.

This is the conclusion of a two-part report.

Tom Miller is the Beijing-based deputy editor of the China Economic Quarterly.

(Copyright 2006 Asia Times Online Ltd. All rights reserved. Please contact us about sales, syndication and republishing .)


Too many Chinese cars are lemons (Nov 22, '06)

 
 



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