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'Dysfunctional' UN takes stock
By Alexander Casella

As Washington steadily attempts to draw a reluctant United Nations, albeit deprived of all political power, into its Iraqi quagmire, a recently-released report by an independent panel tasked with investigating the August 19 attack on the UN headquarters in Baghdad has concluded that, for all practical purposes, the UN bureaucracy is simply not geared to operate in a high-risk situation.
"Dysfunctional" is how the panel defines UN security management, adding that not only does it lack "professionalism", but that "the current system is not able to provide the expertise".

Following the August 19 attack, which resulted in 22 dead and some 150 injured among UN staff in Baghdad, the UN secretary general came under strong pressure, especially from UN staff, to appoint a panel to provide an impartial assessment of the circumstances of the bombing.

It is not the first time that UN Secretary General Kofi Annan has requested an investigation into alleged UN shortcomings. Following his election to the top job, he ordered an internal review to investigate the circumstances of the Srebrenica massacre in Bosnia in 1993 and the failed UN response in preventing the genocide in Rwanda in 1994.

While both reviews came to the conclusion that there had been oversights within the UN system, none of them pointed the finger at the guilty parties, namely those governments which had shied away from taking action when needed. In Bosnia, outnumbered and outgunned Dutch peace keepers had to watch passively while some 6,000 Bosnian Muslim civilians were massacred by Serb paramilitary forces. In Rwanda, lack of UN action can be traced directly to the Bill Clinton administration, which, following the Sudan debacle, was instrumental in preventing the deployment of UN troops to preempt the genocide.

While Annan gained considerable praise for initiating the review process and accepting his part of the blame, he probably gained even more appreciation from various countries for not identifying them as having turned a blind eye to murder.

On September 22, one whole month after the Baghdad bombing, Annan decided to launch an investigation into the attack. He chose to format it on the concept of an independent panel rather than that of an in-house review group. The panel was chaired by former Finnish president Martti Ahtisaari. Though having served in a number of senior UN posts, he is essentially a no-nonsense Finnish statesman indebted to no one. Ahtisaari formed a group of senior police officers and security experts and started his investigation barely two days after his nomination. His report, which has now been made public, is not only an indictment of the UN security system, but reading between the lines, raises the question as to whether the UN secretariat has become a smug stilted self-centered bureaucracy that has lost all touch with reality in the field.

When the UN returned to Iraq on May 1, it entered a minefield armed with an ambiguous mandate. On one hand, the UN wanted to avoid being assimilated with the coalition. On the other, it could not but work with the coalition. And while it can be argued that a UN presence was good for Iraq, it was also a plus for the US in the sense that it provided a semblance of international endorsement to the invasion. Ultimately it was under US pressure that Annan ordered the UN back to Iraq.

There are four structures within the UN to address security issues: UNSECOR (the UN security coordinator), the Department of Peace Keeping Operations, the Safety and Security Service and the Security Offices of the various UN agencies. This structure was defined by the panel as "dysfunctional" in the sense that it lacked both coordination and professionalism. Thus, the head of UNSECOM previously worked for the World Food Program (WFP). His deputy has never served in the field. Neither have any security background.

By June, the UN had established a staff ceiling of 200 officers in Baghdad. This was flagrantly disregarded as practically every UN agency started pouring staff in the country with the expectation of receiving lucrative assistance donations. The staff inflow was uncoordinated and unmonitored, and the UN itself did not know how many officers it had in country at a given time. By early July, there were an estimated 550 UN staff in the country and the 15 UN security officers present, not one of whom spoke Arabic, were overwhelmed and had to spend their time distributing flak vests and helmets to the newcomers rather than planning a security policy.

Under the Saddam Hussein regime, security for the Canal hotel, which already housed the UN in Baghdad, was provided both by the police and by local guards hired by the UN. When the UN returned to Baghdad, the police had ceased to exist and security was provided by a US platoon and the unarmed local guards that the UN had retained. Initially, the US army, which never had the authority to search vehicles entering the UN compound - a task that was left to the Iraqi guards - had blocked the access roads to the hotel.

The panel confirms that in June the UN asked the Americans to open the access roads to traffic and to cut back their presence around the Canal hotel. That such a move would entail an increased security risk probably did not escape the local UN staff. In June, the UN in Baghdad made plans to fit glass fragmentation retention films to the windows of the hotel; a measure which, according to the panel, would have considerably reduced the number of casualties of the bombing.

As UN Baghdad did not have the cash on hand to purchase the film, the WFP offered to advance the cost of the purchase. The offer was turned down by the UN administration in New York on the grounds that no exception could be made to the UN procurement system and that tenders had to be put out.

On August 10, the UN was provided with intelligence reports indicating that an attack on the Canal hotel was imminent. Not only was the warning disregarded, but also no contingency plans were made in case an attack did materialize. Thus, when the attack occurred on August 19, it took the UN totally off guard. Indeed, the degree of unpreparedness was such that on the day of the bombing the organization did not even have an up-to-date list of its staff in Baghdad, and in the days that followed staff members who were reported killed emerged unscathed.

In the wake of the attack, there was an increased demand within the UN staff for Baghdad being declared step five, known as evacuation status. Until the attack, on a threat scale of one to five, Baghdad had been classified as step four, namely a program suspension status. For reasons never fully explained, Annan repeatedly refused to re-classify Baghdad as step five. It was a decision that did not endear him to his staff.

Complacency, lack of threat assessment, lack of responsiveness to warnings, lack of qualified professionals, lack of supervision, no internal coordination, lack of accountability and lack of discipline are the expressions used by the panel to qualify the disfunctionalities of the UN in relation to the Baghdad bombing. More to the point, however, the panel has put its finger on a failing bureaucracy of which the incident in Baghdad is only the tip of the iceberg.

Conceptually, the UN is actually made up of three components. The specialized agencies such as the World Health Organization, UNICEF and the WFP, with the Security Council/General Assembly mechanism and the Secretariat. Ultimately, the purpose of the secretariat is to provide the necessary administrative support to the Security Council/General Assembly mechanism. To run the secretariat, the member states elect a secretary general whose official title, according to the UN charter, is "chief administrative officer of the organization". The function of the secretary general is not to represent the conscience of mankind, or even the principals embodied in the charter, but to administer. Granted, interference by governments, or simply their conflicting requirements, do not make the task an easy one. But there was no such interference in Baghdad with regards to the management of a difficult security situation.

Ultimately what failed in Baghdad was not the UN, but the secretariat, and what the panel identified as its weaknesses are those of a dysfunctional bureaucracy, including its recruitment, assignment, promotion and assessment policy.

At a time when there are increased demands for reform of the UN, namely of the Security Council/General Assembly mechanism, the panel has opened the door to another avenue, namely, reform of the secretariat as a more urgent, and more realistic endeavor.

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Nov 4, 2003



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