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In its quarterly review of Network Operations, WSI
Internet Consulting released figures today indicating that its Toronto Data
Center continues to set the standard for network and web hosting reliability.
According to WSI CTO Bob Lewis, the Company’s Toronto Data Center has
maintained 99.9% service availability since January of 2003, surpassing the
company’s stated SLA (Service Level Agreement) of 99.7% uptime. This level of
service availability places WSI in the top percentile of web hosting
performance.
Network stability has always been a priority for WSI Internet Consulting, a
fact proven during the unprecedented August 2003 blackout that affected
millions of homes and businesses across the northeastern U.S. and Canada. While
many I.T. companies were left in the dark until power levels stabilized, WSI’s
full services were back up in less than 4 hours and its critical systems were
unaffected by the blackout. Lewis attributes this success under such extreme
circumstances to the company’s investment in backup systems and well-defined
disaster recovery protocols. “From the moment power was lost, our backup
systems maintained our core services and on-site generators were activated to
restore reliable hosting capacity,” explains Lewis. WSI’s system of redundant
Internet connections meant connectivity to the Internet was uninterrupted, even
though many area Internet Service Providers were offline or operating at
reduced capacity.
As the world’s leading Internet Solutions franchise, the demands placed on the
WSI Internet Consulting Data Center are significant. Every day it serves the
operational needs of over 700 franchised offices worldwide and thousands of
hosted websites. WSI’s global e-Marketplace model also relies on the Toronto
Data Center to unite numerous production centers and suppliers with franchisees
and the Home Office for vital day-to-day business functions. This amounts to
over 2 million emails, over a half a billion hits to its web servers and 350GB
of outgoing bandwidth each month.
Through its regular investment in high-end equipment and an ongoing partnership
with IBM, WSI has consistently met these demands while maintaining the highest
levels of service – definitely a point of pride for the rapidly growing
franchise network. “We project even more growth through the 4th quarter of this
year,” states Lewis “and further spending on hardware and staffing to meet that
growth” he concludes. To keep things running smoothly, all of WSI’s systems are
monitored 24 hours a day, 7 days a week by experienced I.T. professionals,
including Microsoft Certified System Administrators.
Bob Lewis, WSI’s Chief Technology Officer brings 20 years of I.T. experience
from Fortune 500 companies including Merrill Lynch, Aetna Life Insurance and
the Bank of Nova Scotia. His background includes all areas of application
development, project management, server and database management. Looking ahead,
Lewis is excited about expanding WSI’s network capabilities by bringing on new
internet traffic routing hubs in selected countries, further enhancing the
speed and reliability of the company’s services.
WSI, headquartered in Toronto, Canada, is ranked the #1 Internet Services
Business in the world and the 4th fastest-growing International Franchise. With
systems that have been developed, utilized and proven by over 700 Internet
Consultants in 87 countries worldwide, WSI delivers thousands of e-Business
solutions to small and medium sized businesses annually. Visit
www.wsicorporate.com for more information.
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