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    Middle East
     Oct 27, 2006
A peek behind the walls of 'Fortress US'
By David Phinney

WASHINGTON - Things began looking sketchier than ever to John Owen as he boarded a nondescript white jet on his way back to Iraq in March 2005 after some downtime in Kuwait City.

Employed by First Kuwaiti Trading & Contracting, the lead builder for the new US$592 million US Embassy in Baghdad, Owen remembers being surrounded at the airport by about 50 company laborers freshly hired from the Philippines and India. Everyone

was holding boarding passes to Dubai - not to Baghdad.

"I thought there was some sort of mix-up and I was getting on the
wrong plane," said the 48-year-old Floridian, who was working as a general construction foreman on the embassy project.

He buttonholed a First Kuwaiti manager standing nearby and asked what was going on. The manager waved his hand, looked around the terminal and whispered to keep quiet. "If anyone hears we are going to Baghdad, they won't let us on the plane," Owen recalled the manager saying.

The secrecy struck Owen as a little odd, but he grabbed his luggage and moved on. Everyone filed out to the private jet and flew directly to Baghdad. "I figured that they had visas for Kuwait and not Iraq," Owen said in an interview.

The deception had all the appearances of smuggling workers into Iraq, but Owen didn't know at the time that the Philippines, India and other countries had banned or restricted their citizens from working in Iraq because of safety concerns and growing opposition to the war. After 2004, many passports were stamped "not valid for Iraq".

Nor did Owen know that both the US State Department and the Pentagon were quietly investigating contractors such as First Kuwaiti for labor trafficking and worker abuse. In fact, the international news media had accused First Kuwaiti repeatedly of coercing workers to take jobs in battle-torn Iraq once they had been lured to Kuwait with safer offers.

The Kuwait-headquartered, Lebanese-run company has billed several billion dollars on US contracts since the war began in March 2003. Much of its work is performed by cheap labor largely hired from South Asia, and the company has an estimated 7,500 foreign laborers in the theater of war.

Now, with a highly secretive contract awarded by the US State Department, First Kuwaiti is in the midst of building the most expensive and heavily fortified embassy in the world. Scheduled to open next year, the sprawling complex near the Tigris River will equal Vatican City in size.

But Owen says that working on the project proved to be one of the worst jobs he had ever had in his 27 years of construction work.

Not one of the five different US embassy sites Owen had worked on around the world previously compared to the mess he describes. Armenia, Bulgaria, Angola, Cameroon and Cambodia all had their share of dictators, violence and economic disruption, but the companies building the embassies were always fair and professional, he said.

First Kuwaiti is the exception. Brutal and inhumane, he said. "I've never seen a project more f---ed up. Every US labor law was broken."

Seven months after signing on with First Kuwaiti last November, he quit.

In his resignation letter in June, Owen told First Kuwaiti and US State Department officials that his managers physically assaulted and beat the construction workers, demonstrated little regard for worker safety and routinely breached security.

And it was all happening smack in the middle of the US-controlled Green Zone, he said - right under the nose of the State Department that had quietly awarded the controversial embassy contract.

Owen also complained of poor sanitation, squalid living conditions and medical malpractice in the labor camps where several thousand low-paid migrant workers lived. Those workers, recruited on the global labor market from the Philippines, India, Pakistan and other poor South Asian countries, earned as little as $10-$30 a day. As with many US-funded contractors, First Kuwaiti prefers importing labor because it views Iraqi workers as a security headache not worth the trouble.

Despite numerous e-mails and phone calls about such allegations, neither First Kuwaiti general manager Wadih al-Absi nor his lawyer, Angela Styles, the former top White House contract policy adviser, has responded. After a year of requests, State Department officials involved with the project also have ignored or rejected opportunities for comment.

However, on April 4, the Pentagon issued a new contracting directive after a secret investigation that officially confirmed what many South Asian laborers had been complaining about ever since the March 2003 invasion of Iraq.

Some contractors, many working as subcontractors to Halliburton in Iraq, were found to be using deceptive, bait-and-switch hiring practices and charging recruiting fees that indebted low-paid migrant workers for many months or even years to their employers. Contractors were also accused of providing substandard, crowded sleeping quarters, serving poor food and circumventing Iraqi immigration procedures.

While the Pentagon declines specifically to name those contractors found to be doing business in this way, it also acknowledged in an April 19 memorandum that it was a widespread practice among contractors in Iraq and Afghanistan to take away workers' passports. Holding on to employee passports - a direct violation of US labor-trafficking laws - helped stop workers from leaving war-torn Iraq or taking better jobs with other contractors.

Contractors engaging in the practice, stated the memo, must immediately "cease and desist".

"All passports will be returned to employees by May 1, 2006. This requirement will be flowed down to each of your subcontractors performing work in this theater," it said.

The Pentagon has yet to announce any penalty for those found to be in violation of US labor-trafficking laws or contract requirements.

Another dissatisfied customer
Several months before Owen quit, Rory Mayberry witnessed similar events when he flew to Kuwait from his home in Myrtle Creek, Oregon.

The gravely-voiced, easy-going US Army veteran had previously worked in Iraq for Halliburton and the private security company Danubia. Missing the action and the big paychecks US contractors draw there, Mayberry snagged a $10,000-a-month job with MSDS consulting company.

MSDS is a two-person minority-owned consulting company that assists US State Department managers in Washington with procurement programming. Never before had the firm offered medical services or worked in Iraq, but First Kuwaiti - Owen's employer - hired MSDS on the recommendation of Jim Golden, the State Department contract official overseeing the embassy project. Within days, an agreement worth hundreds of thousands of dollars for medical care was signed.

Mayberry, 45, a former emergency medical technician in the US Army who worked as a funeral director in Oregon, responded to a help-wanted ad placed by MSDS. The plan was that he would work as a medic attending to the construction crews on the work site in Baghdad.

Like Owen, Mayberry immediately sensed things weren't right when he boarded a First Kuwaiti flight on March 15 to Baghdad.

At the airport in Kuwait City, Mayberry said, he saw a person behind a counter hand First Kuwaiti managers a passenger manifest, an envelope of money and a stack of boarding passes to Dubai. The managers then handed out the boarding passes to Mayberry and 50 or so new First Kuwaiti laborers, mostly Filipinos.

"Everyone was told to tell customs and security that they were flying to Dubai," Mayberry said in an interview. Once the group passed the guards, they went upstairs and waited by the McDonald's for First Kuwaiti staff to unlock a door - Gate 26 - that led to an unmarked, aging, white 52-seat jet.

"All the workers had their passports taken away by First Kuwaiti," Mayberry claimed, and while he knew the plane was bound for Baghdad, he's not so sure the others were aware of their destination. The Asian laborers began asking questions about why they were flying north and the jet wasn't flying east over the ocean, he said. "I think they thought they were going to work in Dubai."

One former First Kuwaiti supervisor acknowledged that the company held passports of many workers in Iraq - a violation of US contracting laws.

"All of the passports are kept in the offices," said one company insider who requested anonymity for fear of financial and personal retribution. As for distributing Dubai boarding passes for Baghdad flights, "It's because of the travel bans," he explained.

Mayberry believes that migrant workers from the Philippines, India and Nepal are especially vulnerable because their countries have little or no diplomatic presence in Iraq.

"If you don't have your passport or an embassy to go to, what do you do to get out of a bad situation?" he asked. "How can they go to the US State Department for help if First Kuwaiti is building their embassy?"

Owen had already been working at the embassy site since late November when Mayberry arrived. The two never crossed paths, but both share similar complaints about management of the project and poor treatment of the laborers that, at times, numbered as many as 2,500. Most are from the Philippines, India and Pakistan. Others are from Egypt and Turkey.

The number of workers with injuries and ailments stunned Mayberry. He went to work immediately after and stayed busy around the clock for days.

Four days later, First Kuwaiti pulled him off the job after he requested an investigation of two patients who had died before he arrived from what he suspected was medical malpractice. Mayberry also recommended that the health clinics be shut down because of unsanitary conditions and mismanagement.

"There hadn't been any follow-up on medical care. People were walking around intoxicated on pain relievers with unwrapped wounds, and there were a lot of infections," he recalled. "The idea that there was any hygiene seemed ridiculous. I'm not sure they were even bathing."

In reports made available to the US State Department, the US Army and First Kuwaiti, Mayberry listed dozens of concerns about the clinics, which he found lacking in hot water, disinfectant, hand-washing stations, properly supplied ambulances, and communication equipment. Mayberry also complained that workers' medical records were in total disarray or non-existent, the beds were dirty, and the support staff hired by First Kuwaiti was poorly trained.

The handling of prescription drugs especially bothered him. Many of the drugs that originated from Iraq and Kuwait were unsecured, disorganized and unintelligibly labeled, he said in one memo. He found that the medical staff frequently misdiagnosed patients. Prescription painkillers were being handed out "like a candy store ... and then people were sent back to work".

Mayberry warned that the practice could cause addiction and safety hazards. "Some were on the construction site climbing scaffolding 30 feet off the ground. I told First Kuwaiti that you don't give painkillers to people who are running machinery and working on heavy construction and they said, 'That's how we do it.'"

The sloppy handling of drugs may have led to the two deaths, Mayberry speculated. One worker, age 25, died in his room. The second, in his mid-30s, died at the clinic because of heart failure.

If the State Department investigated, Mayberry knows nothing of the outcome. Two State Department officials with project-oversight responsibilities did not return phone calls or e-mails inquiring about Mayberry's allegations. The reports may have been ignored not because of his complaints, but because Mayberry is a terrible speller, a problem compounded by an Arabic-translation program loaded on his computer, he says.

Owen's account of his seven months on the job paints a similar picture to Mayberry's. Health and safety measures were in essence non-existent, he said. Not once did he witness a safety meeting. Once an Egyptian worker fell and broke his back and was sent home. No one ever heard from him again. "The accident might not have happened if there was a safety program and he had known how to use a safety harness," Owen said.

State Department officials supervising the project were aware of many such events, but apparently did nothing, he said. Once when 17 workers climbed the wall of the construction site to escape, a State Department official helped round them up and put them in "virtual lockdown", Owen said.

Just before he resigned, hundreds of Pakistani workers went on strike in June and beat up a Lebanese manager whom they accused of harassing them. Owen estimates that 375 laborers were then sent home.

Recent First Kuwaiti employees agree that the accounts of Owen and Mayberry are accurate. One longtime supervisor claimed that 50-60% of the laborers regularly protested that First Kuwaiti "treats them like animals", and routinely reduced their promised pay with confusing and unexplained deductions.

Another former First Kuwaiti manager, who declined to be named because of possible adverse consequences, said that Owen's and Mayberry's complaints only began "to scratch the surface".

But scratching the surface is the only view yet available of what may be the most lasting monument to the US invasion and occupation of Iraq. As of now, only a handful of authorized State Department managers and contractors, along with First Kuwaiti workers and contractors, are officially allowed inside the project's walls. No journalist has ever been allowed access to the sprawling 42-hectare site with towering construction cranes raising their necks along the skyline.

David Phinney is a journalist and broadcaster based in Washington, DC. He can be contacted at phinneydavid@yahoo.com.

(Inter Press Service)

US outsources war to Filipinos (Jul 15, '06)

A permanent basis for staying in Iraq (Feb 16, '06)


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