South Asia

India: Business at a price
By Indrajit Basu

KOLKATA - How corrupt is India? It is a question that hangs embarrassingly over the country after Xerox Corp, the troubled office equipment giant that is embroiled in an accounting scandal in the United States, made a startling admission last week that its Indian subsidiary, Xerox ModiCorp, had paid up to US$700,000 in graft to secure government contracts.

News of the payment of graft is certainly not new in India. It is a known fact that before Xerox, many multinationals, such as the disgraced Enron, have resorted to this strategy to achieve their objectives. What is new, however, is that the Xerox revelation is the first instance of a multinational corporation admitting payments of graft to the government of India to get its work done. Experts say that this disclosure could lead to many more skeletons emerging from corporate closets.

Time was when anything happening across the world failed to make ripples in India, protected as it was by closed-door economic policies that were a mixture of the capitalism of the free world and socialism advocated by the erstwhile Soviet Union. But not any more. In fact, if the decade-old liberalization process has brought India opportunities - the best from foreign shores - it has also brought in the worst forms of corruption and fraud.

The latest stinging revelations by Xerox Corp that the company had made "improper payments" to bag government contracts clearly indicates that there are more worms in the can. Although Indian company laws consider paying as well as receiving graft illegal, and impose punitive actions for such offenses, most of it is on paper, and there is a simple route to beat it.

A company in India is not supposed to possess unaccounted money - known as "black money" in the country, required for paying graft. So, a smart manager appoints an agent who is paid for fictitious services. The agent then returns the money in cash, after, of course, taking his cut, which is then used to purchase influence in government departments.

"It is not the easiest thing to do, but it is possible," says Sunil Munjal, the vice-chairman of Hero Motors, the largest two-wheeler maker in India. Like Munjal, even as the rest of the business community in India is trying to shrug off the whole Xerox episode as a storm in a tea cup, many nevertheless are worried.

"The Xerox scandal is part of a far deeper problem in Indian society: the problem of corruption," said Vinayak Chatterjee, chairman of Feedback Ventures, a venture management company that assists Indian and international companies to set up new ventures in India.

Quoting Transparency International figures, the global non-governmental organization engaged in the fight against corruption, Chatterjee added that India ranked 66th among 85 nations in its corruption perceptions index. Turned the other way round, India is the 14th most corrupt nation in the world in terms of least transparency. According to both Munjal and Chatterjee, the index "is obviously not a good example of corporate governance in India".

India's corruption index was 2.7 on a scale of 0 (highly corrupt) to 10 (highly clean). The rating is based on perceptions of business people, academics and risk analysts. The US ranks 17, with a score of 7.6. Finland tops the table with the cleanest record.

Studies and scandals such as these outlined above are obviously bad news for India, a country that is trying to compete fiercely in the global marketplace. "Though it is difficult to ascertain the extent of the impact," said A K Chowdhury, managing director of India's credit rating agency ICRA, "no doubt this type of laxity in corporate governance could affect credit ratings of Indian companies in general." But a greater problem is enforcement, and the investigative system in India is weak. After all, says Chatterjee, "you are a thief only when you're caught".

And this becomes more important against the backdrop of a system where corporate India has to function in an environment that offers motivation to make improper payments, such as Xerox's Indian subsidiary. "But the issue is not about whether it is seen or exposed,” said Chatterjee. “The underlying issue is society's value system. And that is really what everybody doing business in India needs to think about."

However, for anyone doing business in the country, or planning to start a venture, does this mean that there is no way out but bribery as a part of business and life? "No," says Chatterjee. "It is the exposes or scandals like this that force India to move quickly to a far more honest and value-driven regime. And the quicker the better."

According to Chatterjee, a corrupt environment should not stymie the zest for doing business in India. "In life there are motivations to do many things, many of which could be immoral or undesirable," says Chatterjee. "In that milieu, a corporation, like a human being, should adopt a certain value system. And as long as a value-system is in place, there shouldn't be problems."

Chowdhury of ICRA is even more optimistic. "So far as India is concerned, the greater the number of revelations like Xerox, the quicker is the chance of positive transformation."

Indeed, some good news amongst all the bad.

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Jul 10, 2002



 

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