South Asia

More praise from Gates

NEW DELHI - Responding to questions by Indian CEOs, Bill Gates, on a four-day visit to India, on Thursday said that just two countries – India and China - would define the future of world business. In this context, the Microsoft supremo wondered why is it was that India seemed behind China in manufacturing, including manufacturing electronic hardware.

According to Gates, India has all the makings of a competitive manufacturing hub, in skilled but cheap labor, good sense of technology and advanced software skills to support competitive manufacturing. According to Gates, India would probably have to find its areas of opportunities in improved government policies and superior infrastructure. He complimented the Confederation of India Industry (CII) for its role in trying to ensure that these inadequacies were done away with.

Gates focussed on the importance of technology in realizing the potential of India. The years 1990-1999, according to Gates, were great for the PC. During this time, the standardization of software in the form of MS-DOS, Windows and Internet Protocol empowered the masses through PCs. The next decade, Gates suggested, would be the digital decade. The basic trend in this decade would be towards allowing complex business processes and activities to be conducted digitally through a combination of hardware and software. He warned that much hard work and development of complicated software needed to be done before this could be achieved.

For India, this new trend would mean the creation of millions of high paying jobs in software and other knowledge-based industries. India could achieve this by furthering education (an area where it has done very well so far) and by improving the communications infrastructure leading to better prices and options for the users. Software would reduce the problems of distance and Indians would be able to capture more outsourced offshore work.

The software scenario of the digital decade, according to Gates, would comprise the following:
A) Digitization of reading: Whereby on-screen reading, writing, annotation and note taking would be digitized. It would also mean the digitized use of ink and voice. Displaying a Toshiba Tablet PC, he mentioned that the tablet form factor increased the number of hours one could spend reading on the screen and brought the use of ink into the PC experience.
B) Digital media: Whereby any form of media could be easily organized, edited and shared.
C) Trustworthy systems: This would mean systems that would always work, be fault tolerant and have auto back up and synchronizing capabilities, and would be self repairing. D) Streamlined communications: This would include features such as one address for contacting, voice video, screen call and information management. In short, the screen world and voice world would come together.

Gates explained Microsoft's philosophy behind digital business processes. He said that the philosophy behind the XML and Web Services Foundation was letting computers find each other and exchange information meaningfully. Today, collaboration between computers was a rare and cumbersome process, he said.

Gates confirmed that Microsoft would invest US$400 million in India in the next three years in the areas of localization of software (with Hindi and some other Indian versions of MS software), doubling of the size of the Microsoft India Development Center and sharing more business with Indian partners.

Gates also cited three Indian organizations that had effectively used the .NET technology: ICICI Bank for enabling complex business transactions, Project Bhoomi by the government of Karnataka for effective governance and Central Depository Services for securing information.

(Confederation of India Industry)
 
Nov 15, 2002



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