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India's cable tigers and digital dragons
By Raja M

MUMBAI - "Let market forces rule," urged Michelle Guthrie, chief executive officer of Hong Kong-based Star TV during a recent visit to Mumbai, voicing the anxieties of satellite television and telecom titans battling government regulators in India and China.

By 2007, market soothsayers predict India will have 61 million pay TV subscriber households, second only to China's 113 million. Inevitably, media giants from News Corp to the new variant Liberty Media International are eyeing India with great interest. A quiet, if not pliant, referee makes them drool.

The stakes are high. Mukesh Ambani, chairman and managing director of Reliance Industries, one of the big boys in Indian television, predicts the Indian media and entertainment industry will boom from US$2 billion to $200 billion in the next 20 years. Reliance announced plans to earn a fair chunk of that booty with its broadband initiative, dubbed "Broadband Bharat", which is nearly ready to go and will reach 1,100 Indian towns and cities through 80,000 kilometers of fibre optic cable.

The gap in such chains is the last mile, the customer, and that could be the proverbial slip between cup and lip. Looming in between are contentious issues like the conditional access system, government regulated subscription billing, a set-top box experiment that flopped in Chennai and New Delhi and the monopoly-enjoying, mafia-dominated cable operator tribe that is as much loved and respected all around as a community of clever crooks.

More indigestible masala comes from governmental muscle flexing. For instance, the government TV network Prasar Bharati successfully sought court intervention to force the Dubai-based Ten Sports channel to share its exclusive live feed of the India Pakistan cricket "Friendship" series this month. "Public interest" was the remarkable excuse touted for the public broadcaster to pinch rights from a private company for a sports telecast.

Making reassuring noises, the newly appointed regulator for Indian television and broadcast media, the Telecom Regulatory Authority of India, TRAI, promised a better regulatory framework for the cable TV industry in next two or three months.

Likewise, the Chinese government, too, has woke up to the realities of cable TV. The State Administration of Radio, Film and Television has announced new regulations to allow foreign media firms to hold minority stakes in joint venture production companies. Local private companies can also develop pay channels and digital services. The Chinese, as ominously pointed out during a recent media conference, do not enter a race until they are sure they can win it.

"In the regional context, India and China already account for over a third of the total Asia-Pacific industry value [including Japan], and this share will only increase," says Peter Read, director at Fusion Consulting, a business intelligence consultancy in Singapore and Hong Kong. "India's pay TV market is more significant to the national economy than China's. Both sectors were worth about $3 to 4 billion in 2003, which equates to about 1 percent of India's economy but just 0.25 percent of China's."

Read told Asia Times Online that the same difference applied in terms of the national psyche too. "Thanks largely to local sitcoms, Bollywood and cricket, pay TV is far more top-of-mind for the average person in India than it is in China."

But that equation could quickly change. "Today, there is not much of a pay TV industry to speak of in China, " Guthrie of Star said, "But remember that 10 years ago there was no pay TV industry in India." Guthrie is a regional governor in the emerging new digital empires of the TV-tuned mind. She already influences what 300 million viewers watch in 53 countries.

Impacts from such cultural invasions into millions of Asian households obviously go beyond mere business implications. More Indian households have cable TV than have telephones, with 55 million cable homes and 43 million telephone lines. From changing social attitudes to leveraging political power, Indian TV channels grow in influence and throw out a new stream of national figures like intrepid television journalist Burkha Dutt.

More Indians are following the current general election campaign through TV debates in news channels than through the traditional dusty street corner tamashas or raucous public meetings. On Sunday, a leading national daily reported that India's political honchos are taking English language classes and calling public relations consultants on what to wear and how to look better on TV.
Such add-on influences could leap over the consumer utilities that dominate digital TV in Western countries. Media baron Rupert Murdoch's four-year-old Sky Digital in the United Kingdom offers interactive services letting viewers e-mail, manage finances, check bank statements, book movie tickets, shop, play games and chose camera angles in sports grounds. Digital TV could make voting in general elections by sitting at home a possibility for India. That means the upper middle class, generally the most politically inactive section, could find new empowerment.

"As the digital infrastructure gets built, a process of creative destruction and reconstruction will take place," says Rajesh Jain, one India's Internet pioneers. In his weblog on Emerging Technologies, Enterprises and Markets, Jain writes: "In India, there are great disparities in the quality of education imparted across institutions in urban, semi-urban and rural India. The availability of low-cost computers and high-speed networks can completely transform education through its value chain - from content creation, translation, delivery and facilitating teacher-student interaction."

Evolving technologies and mindsets will quicken such digital "creative destruction and reconstruction'". In April, Sharp will release the Aquos LC-15L1U, the world's first wireless flat-panel television. But a more pertinent question facing the future than wireless technology is how much time and craving an evolving species will have for entertainment. An intelligent society will value time as its most precious commodity, and it's hard to imagine young Asian women of 2025 glued to the mother-in-law vs daughter-in-law brands of soaps Indian TV producers are now frantically churning out.

But in a short-attention span afflicted TV world, the more immediate worry is people watching fewer advertisements. Personal Video Recorders (PVRs) like TiVo can block ads and upset the economics of the business. "Anecdotal evidence suggests PVRs rips out 30 percent of the ad audience," Adam Smith, head of publications of the London-based global media services giant Zenith Optimedia Group, told Asia Times Online. "And as PVRs are the preserve of the rich, this is the 30 percent you least want to lose." Zenith Optimedia is one of the top five media spenders in the world, with an estimated $18 billion in billings. Some more food for thought for emerging cable tigers and digital dragons.

Raja M is an independent writer based in Mumbai, India.

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Mar 24, 2004




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