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India's IT industry hit with a case of the jitters
By Sudha Ramachandran

BANGALORE - With two of its most ardent cheerleaders - the chief ministers of the southern states of Karnataka and Andhra Pradesh - being logged out of power in recent elections to state assemblies, the mood of India's information-technology industry is far from upbeat. But while top IT brass are insisting in public that the industry will do well whichever party or personality is in power, in private they are admitting that the industry might not get the many concessions it did over the past decade.

Bangalore and Hyderabad, the capitals of Karnataka and Andhra Pradesh respectively, are India's leading software hubs. The two cities are fierce competitors for investment in the IT industry. Their remarkable success stories in the IT field have been attributed in significant measure to the boost they received over the past five years from the Congress government under chief minister S M Krishna in Karnataka and the Telugu Desam Party (TDP) government under chief minister Chandrababu Naidu in Andhra Pradesh. The big question is how well the IT industry will do with both patrons now out of power.

At the helm in Andhra Pradesh for nine years, Naidu, one of India's most computer-savvy politicians, transformed Hyderabad into a prosperous IT hub. With his focus on IT and power-sector reforms, he put Hyderabad on the international map. Naidu, often called the "CEO of Cyberabad", was lionized by the World Bank and his pro-IT policies invited praise from former US president Bill Clinton, Microsoft chairman Bill Gates and corporate India. However, he failed to impress rural Andhra Pradesh. The benefits of his IT revolution failed to reach the poor and, on election day, Andhra Pradesh's rural poor spoke up: they voted Naidu out of power.

A similar story unfolded in neighboring Karnataka, where the rural voter rejected the Krishna government. While the Congress in Karnataka did not suffer the humiliating defeat that the TDP did in Andhra Pradesh, it secured only 65 seats in the 224-member house. Three parties - the Bharatiya Janata Party (BJP), the Congress and the Janata Dal-Secular (JD-S) - have emerged with a roughly equal number of seats. A state government is yet to be formed almost two weeks after the announcement of results, thanks to bitter fighting over who will head a coalition government.

Reacting to Naidu's exit, the software-industry lobbyist National Association of Software and Service Companies (NASSCOM) said it did not foresee any adverse impact in the wake of the defeat of the TDP in Andhra Pradesh. NASSCOM president Kiran Karnik said that in his "experience of working with different states, irrespective of the political party/parties in power, we have always received strong support and seen great enthusiasm to promote IT. We are certain that the new government in Andhra Pradesh will continue its strong promotion of the IT industry."

Brave words notwithstanding, there is concern in the industry. The exit of its most ardent cheerleaders has made the industry jittery. This is especially so in Andhra Pradesh, where the industry revolved around the personality of Naidu.

Unlike Bangalore, which built on its long-standing reputation as a technology city thanks to its many scientific-research institutions and engineering colleges, Hyderabad had to start from scratch. Laptop in hand and projecting himself as the chief executive officer of Andhra Pradesh rather than as its chief minister, Naidu provided the IT industry with incentives, such as providing land at concession rates to set up shop in Hyderabad. He was hugely successful. In fact, at one point he succeeded in pushing Bangalore out of the top slot in the IT industry.

Krishna's role in the IT miracle in Bangalore was less significant. Unlike Naidu, who almost founded the industry in his state, Krishna's role was crucial in that it rescued the industry from the lethargy that had set in under his predecessor, J H Patel. It was Krishna's dynamism that stopped the flow of IT majors to Hyderabad in preference to Bangalore.

The IT industry in Bangalore has been less dependent on Krishna. In fact, powerful sections within the industry have in the past complained that Krishna did not do enough to support the industry. Wipro chairman Azim Premjee, for instance, bitterly criticized the Krishna government in public for failing to improve infrastructure in Bangalore.

But while the IT industry in Karnataka is less concerned about Krishna's exit, it is worried that an unstable government and political uncertainty are not good for the industry. What is more, the emergence of the JD-S as a kingmaker, even a likely king, has made the IT industry in Karnataka nervous. The JD-S is a pro-farmer party with its support base in rural Karnataka. Its leader H D Deve Gowda, a former state prime minister, is virulently anti-Krishna and equally critical of his policies. The JD-S will call the shots in the new government whether it is headed or supported by the Congress or the BJP, and that is not good news for the IT industry.

There is concern in Bangalore and Hyderabad that the election result will make the new governments in the two states more reluctant to back the IT sector. After all, Naidu's fate would restrain his successor, Y S R Reddy, from going all out to promote the IT industry. And Krishna's successor would surely prefer to be seen as a man of the masses rather than as the poster boy of the software sector in Bangalore. Electoral exigencies would demand that he back rural Karnataka.

However, techies in Bangalore believe that the software industry is far too important for the state government to ignore.

Kiran Mazumdar-Shaw, chairman of Biocon Ltd, India's largest biotechnology company, insists that the technology industry will continue to do well. "It is a sector that cannot be ignored, and it is giving a global credibility to the country. All governments will certainly support this sector very, very robustly," she says.

Senior executives in Infosys Technologies Ltd argue that the mandate in both states must be interpreted not so much as opposition to IT-friendly policies as it is a cry for similar attention to problems in rural areas such as drought, debt, scarcity of drinking water and so on. Therefore, they insist, the new governments will pay more attention to rural needs, while not doing anything to hurt the IT sector.

The IT industry also seems to believe that the industry has grown powerful enough to run on its own steam. "The IT industry has reached a fairly self-reliant stage now and will continue its growth," points out Nandan Nilekani, CEO of Infosys.

What we are likely to see in the coming years is governments in Karnataka and Andhra Pradesh moving away from the virtual reality of their computer cocoons and investing more in the real world of the rural poor. Political survival dictates this course. This would mean that concessions to the IT sector would be reduced. However, they will continue to parade the achievements in the IT sector. The IT industry will need to dip into its own resources and depend on its own energies to move forward.

(Copyright 2004 Asia Times Online Ltd. All rights reserved. Please contact content@atimes.com for information on our sales and syndication policies.)


May 27, 2004



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