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    South Asia
     Oct 20, 2005
Global handset majors answer India's call
By Swati Lodh Kundu

BANGALORE - A promising market for years, India has now transcended that status. Shedding that tag, the country is being rechristened as the world's fastest-growing market across various categories and sectors. What was a promise seems to have turned into a reality now.

India is now the fastest-growing market in cell phones, automobiles, travel and tourism, DVDs, digicams and laptops, among other things. It has been ranked the second-fastest growing travel and tourism economy in the world ahead of China, and right behind Montenegro, as per the latest 2004 competitiveness monitor released by the World Travel and



Tourism Council.

In automobiles, India logged the fastest growth among the top 15 passenger car-producing countries last year. As per the latest rankings by the International Organization of Motor Vehicle Manufacturers, OICA, India's car production grew 30% last year followed by Brazil at 17%.

That's not all. Indians are spending more on luxury items than ever before, and the growth in high-end consumer durables can vouch for that. AC Neilsen Research figures for January-August reveal it all. Home-theater sales grew 386.8%, frost-free refrigerators 42.4%, air conditioners 116%, flat TVs 64% and fully automatic washing machines surged 35.2%.

While certain consumer-durables categories have grown by more than 50%, some such as laptops have defied all rules of gravity with a whopping 123% year-on-year growth in the April to June quarter. According to a Morgan Stanley report in June, the growth rate of the consumer-goods sector was at a 10-year high.

Apart from the low-base effect, domestic demand is taking off due to fundamental changes in the economy. Analysts believe the strong growth can even be attributed to increased borrowing. According to Chetan Ahya, a Morgan Stanley economist, leveraging has gone up relative to the gross domestic product (GDP) over the past six years - something last seen only in the late 1980s. "Leveraging has gone up because, worldwide, there has been a dip in the cost of capital and that has pushed consumption in the system," he said.

Another major driver is growth in per capita income during the 1980s and more particularly, in the 1990s, according to Rajesh Chadha, chief economist for the National Council of Applied Economic Research (NCAER). Between 1951 and 1980, average GDP grew by 3.5% per annum on a population growth of 2.2% per annum. Per capita GDP grew merely by 1.3% per annum. So India's huge population base held a simple "promise".

"On the contrary, the 1980s and 1990s witnessed a GDP growth rate of 6% plus, with population rising at less than 2% per annum," Chadha said. "This resulted in a 4% plus growth per annum in per capita GDP."

Changing demographics have also played a role in growth of the Indian market. A recent McKinsey management consultant quarterly report suggests India's consumer demand - increasing three to five times faster than the economy - reveals the outlines of an aspiring middle class that is vibrant, growing and young. Indeed, 70% of India's citizens are younger than 36 years old, and the country is home to 20% of the world's population under 24.

"There has been a subtle shift in the culture as well; it's no longer taboo to be in debt," Ahya said. "In addition to this, support from borrowing, the acceleration in per capita income has also supported rise in consumption."

Not surprisingly, the mobile handset market in India is growing at a whopping 60%. In fact, India has become the second-largest mobile handset market in the world. According to a study by Research and Markets (Dublin, Ireland), the Indian mobile-handset market is now worth about US$2 billion and will surge by more than 60% in two years.

The mobile phone population in India crossed the 50 million mark in January. This is in terms of mobile subscribers. According to Gartner IT research company, in 2004 the total number of mobile phones sold was about 21 million and estimated to be 34 million in 2005.

According to the report, Indian mobile subscribers are willing to pay for upgrades, value-based services and advanced models that offer better services. The growth has caught the imagination of global handset majors. More than a dozen large electronic-manufacturing service companies are sprucing up plans to set up their handset facilities in India. Apart from catering to the burgeoning Indian market, they are also looking at this country as a sourcing base for low-cost phones.

The Korean consumer electronics giant, LG Electronics, is one such company. It has a facility on the outskirts of Delhi and is setting up another near Pune. By 2010, LG aims to produce 20 million mobile phone units of which 50% will cater to the export market. The facility will involve an investment of US$60 million by the year 2010.

Finland's Nokia, a leader in India's US$2.5 billion mobile-phone market, is building a unit in Chennai. The manufacturing unit will be Nokia's tenth mobile-device production facility globally. Nokia anticipates investing an estimated $100 million to $150 million in the India production plant. "We selected Chennai to be the location for the factory thanks to the availability of skilled labor, friendly business environment, support from the government, good logistics connections and overall cost-efficiency," Nokia President Pekka Ala-Pietila said.

Construction work at the facility has already begun. Production is expected to begin in the first half of 2006. Nokia foresees ramping up the factory gradually and the work force reaching about 2,000 employees when production is full scale.

Another Finnish firm, Elcoteq, the world's third-largest supplier of handsets to original equipment manufacturers (OEMs), has already set up a facility in Bangalore. Elcoteq's Indian plant is relatively small compared to its plants elsewhere - it will produce about 4 to 6 million handsets in a year, similar in size to the company's unit in Russia. But it could set a trend for smaller manufacturers to begin looking at India. More importantly, Elcoteq is also trying to integrate the manufacturing process with the local supply chain. Plastics, electro-mechanical/mechanical parts and packaging materials will be sourced from local firms with whom Elcoteq is in discussions. Once key components are made in India, it will achieve globally competitive costs and show the way forward for other manufacturers as well.

Several other companies are drawing up plans. Sony Ericsson, the world's sixth-biggest mobile-phone maker, has asked its vendors to look at manufacturing phones in India. Motorola established its research and development facility in Bangalore in 1991 and has identified India as a R&D base. Motorola Inc's chairman and CEO, Edward J Zander, on a recent visit to India, said, "We might look at setting up back-end operations and assembling units something like a SKD (semi-knocked down) unit in India."

Even Chinese manufacturers seem to be eyeing India. Business Week has reported that ZTE Corporation is priming a unit to make mobile phones and DSL modems near Delhi, while rival Huawei Technologies is awaiting approval to manufacture handsets and other gears. The Haier Group and Ningbo Bird are also looking for an entry into the market. Using India as an export base is especially beneficial for Chinese companies, which can save 5% to 10% on shipping. From China's perspective, servicing Europe or Africa from India is easier as distances are shorter.

The cost-effectiveness of manufacturing in India seems to be the most alluring bait for handset manufacturers. Increasingly fierce competition in the handsets market (call rates at 1-2 cents are among the lowest in the world) has created an environment where on an average, 1.5 to 2 million users are coming aboard every month. This in turn allows manufacturers to spread their fixed costs more easily compared to other markets.

There are also two human resources-related factors working in India's favor. Foremost among these is that the wage costs are lower compared to several countries in Asia and Europe. Added to this is abundance of skill. According to Mike S Zafirovski, president and chief operating officer of Motorola Inc, "Not only are there brilliant engineers [in India], I've been seeing that the entrepreneurial spirit of the businesses is second to none."

But, even if a country competes with India in terms of low-wage costs, India offers a demographic profile that few countries can match. About half the population, which forms the prime low-cost working group, is younger than 25 years. In developed countries, or even in Southeast Asia, handsets are changed every six months. However, buying patterns are different in India. People do not change their handsets as frequently. The challenge therefore is to produce more robust handsets at a lower cost, or to produce handsets that are cheap enough for people to afford to change them at least every year and a half.

The big question, however, is: Can India catch up with China as a mobile-handset manufacturing giant? China started early and actually gained from some of the large global manufacturers' reluctance to invest in India in the 1990s. For instance, Motorola opened a factory in China after pursuing a proposal in India for some time. China now boasts of huge production centers. Nokia's production facility in Beijing produces 35 million units a year and is the largest handset-manufacturing facility in the world. China produced 182 million units of the 300 million units produced in Asia in 2004.

However, India is now very much in the reckoning. Like China, India has low labor costs and a potentially large domestic market. Manufacturers worried about the bulk of their low-cost investment in China may want to spread their risk by investing in India. For instance, senior officials at Elcoteq project that in five years the size of their India operations would match that of their China facilities. The boom in the Indian market is part of a global trend. The research group, Gartner, has predicted that the global mobile-handset market would rise by 16% to 780 million units in 2005. The overwhelming bulk of growth is expected to come from China, India, Russia and Brazil.

Swati Lodh Kundu has a Masters in Economics from the University of Calcutta.

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