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    South Asia
     Aug 8, 2007
Dell rolls out first 'made in India' computer
By Siddharth Srivastava

NEW DELHI - While India has established itself as the global hub for software, hardware manufacturing has lagged. This changed when US major computer maker Dell Inc recently rolled out its first desktop computer from its new plant at Sriperumbudur, an industrial hub near Chennai, its third plant in Asia after China and Malaysia. Dell said it has delivered its first "made in India" computer, with hopes that local production will raise domestic sales.

Indian computer sales have increased 30% annually over the past



five years and totaled 6.3 million units in the fiscal year ended March, according to the Manufacturers Association for Information Technology, India's main hardware trade body.

One of the reasons that personal computers have not followed the huge success of mobile phones in India has been price. A PC can cost the equivalent of US$400; a mobile phone, only $35. However, it is expected that competition will make computers more accessible to the masses.

Computer giants US-based Hewlett-Packard (HP), Dell and China's Lenovo group are fiercely bidding to take on one another as well as local competition and the gray market in India. Inroads by Dell and HP in China have already seen Lenovo's market share drop sharply.

Lenovo has expanded its capacity at its existing facility in Pondicherry in southern India, while local giant Hindustan Computers Ltd (HCL) Info Systems is looking to churn out 1.5 million laptops and desktops a year.

HP retains the top slot (desktop plus notebook), followed by HCL, and then Lenovo in terms of unit shipments. In terms of total desktop PC shipments, HCL leads the market, followed by HP and Lenovo. For notebook shipments, HP was the top vendor.

Laptop sales in India have burgeoned in the past few years because of price decreases and the rising number of traveling executives in the private sector.

There has been considerable buzz about Dell's new Indian manufacturing facility and, as a consequence, HP has raised its marketing pitch over the past year considerably. Dell has done well selling servers and computers to large Indian firms in recent years, but the company has had problems breaking into the mass market for desktop computers and laptops.

This is because Dell computers are comparatively expensive in India, as they are shipped as fully assembled systems, thus being slapped with more duties than rivals that manufacture locally. But this has changed. The first desktop computer from Dell was delivered to Indian software giant Infosys, one of Dell's largest customers in the country.

"The Chennai operation reaffirms the strategic importance of India to Dell, providing significant impetus to our growth plans and prospects here," said Rajan Anandan, general manager at Dell's Indian subsidiary. "The planned investment is of $30 million over a period of five years, with an initial capacity of 400,000 desktops per year, and will go up to about 2.5 million units over a period of time."

There is no doubt that there is a big emerging market for PCs in the country. India's fast-growing information-technology (IT) sector is one huge demand center. Despite an appreciating rupee and a slump in stock prices, India's software industry is breaking new ground.

According to recent industry estimates, the Indian IT industry, including IT-enabled business process outsourcing, crossed the $50 billion mark in 2006-07, recording a growth of 32% in rupee terms and almost 30% growth in dollar terms during the year. Internet usage too is burgeoning, creating a bigger mass of people looking at the computer as an essential accessory to implement many essential services.

India's Internet population is more than 50 million, and many of them use the Internet directly or indirectly to buy rail or air tickets, for banking purposes and gathering weather or market information, including stocks and regional wholesale trade prices. In the first half of 2006, more than 80% of all air tickets sold in India every month were conventional paper tickets. Today, the ratio has reversed, with 75% being e-ticket printouts.

Nevertheless, observers say that prices of computers will have to dip considerably to add up the kind of figures that the industry is seeking. A slightly higher-end mobile phone, still considerably cheaper than a computer, can offer many convergence features such as Internet surfing and e-mail. They are popular among students, who are generally low on cash.

It is forecast that mobile-phone subscribers will grow at a compounded annual rate of 23%, taking total connections to more than 462 million in 2011. Compared with such figures, there are an estimated 25 million PC owners in the country.

Siddharth Srivastava is a New Delhi-based journalist.

(Copyright 2007 Asia Times Online Ltd. All rights reserved. Please contact us about sales, syndication and republishing.)


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