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    Southeast Asia
     Jan 27, 2007
Page 2 of 2
Vietnamese IT follows Taiwan's example
By David Fullbrook

and universities - which, similarly, was a key factor in Taiwan's high-tech takeoff in the 1980s. Information technology, especially software, has grabbed the imagination of many young Vietnamese eager to leapfrog over the drudgery of factory work and into what to them represents a more modern livelihood.

Though government policy has swung decidedly behind promoting a national IT industry, there is still a frequent lag in putting official



rhetoric into working action, some industry experts contend. "A range of policies exist to promote IT activities," said Scott Cheshier, deputy director of Bristol University's Mekong Program in Britain. "However, although several plans and strategies exist, coordination and implementation remain the key issues."

One frequent criticism is that the government still cossets big state-owned firms, which not only drag on the public purse but also crowd out innovation.

"The tendency to protect public enterprises is much stronger in Vietnam than in China. There is more reluctance to let hybrid [public-private] forms of organization develop," said Dieter Ernst, senior fellow at the EastWest Center in Hawaii. "In Taiwan there was a great acceptance of this, despite being a severe authoritarian regime at the time."

Comparative advantages
Yet for every drawback, Vietnam seems to have several advantages working in its favor. Unlike Taiwan, where much investment was sourced locally, including through the government, Vietnam is drawing significant capital inflows earmarked for IT ventures from across East Asia, including big outlays from Japan, South Korea and even Taiwan. That is quickly plugging the country into multinational global supply chains and export-oriented operations at the earliest stages of Vietnam's IT development.

Complementing hardware-related manufacturing is an innovative and growing software sector, which is surprisingly thriving given Vietnam's overall low level of economic development. Since the late 1990s, Vietnam's homegrown software houses, especially in Ho Chi Minh City, have picked up a growing amount of US outsourcing work in developing computer games, digital cartoon graphics, and other high-end software, such as Orient, a business-solutions specialist.

While many firms are small, employing dozens rather than thousands, some local IT giants are already emerging. For instance, FPT, a Vietnamese-owned software-services firm that employs about 6,000 in Hanoi, provides back-end services and counts big Japanese firms among its customers. The company scored a $36 million investment from Intel and Texas Pacific Group, a leading private-equity fund, in October.

Still, there is plenty of room for Vietnam's software industry to grow.

"Vietnam's outsourcing business is still immature, with many companies focusing only on a small part of the software development cycle (such as data-entry; testing and coding), but very few indicate capabilities in application development, project management, system architecture, system integration, database administration or business process analysis, which are a major portion of the current outsourcing business," wrote John Vu, a fellow at Carnegie Mellon University's Software Engineering Institute, in a recent white paper on the Vietnamese industry.

Industry trends suggest that software is where most IT business growth will be concentrated, especially as so-called "software as a service", in which applications traditionally stored on a personal computer are instead delivered over the Web, and "network-based solutions", software-based tools that allow people to cooperate on projects over the Internet, grow as expected in global popularity. And with Vietnam's growing pool of low-cost, yet well-qualified, engineers and programmers, the fast-growing country seems increasingly well positioned to win a greater proportion of these emerging market niches.

As of 2003, only 38% of Vietnam's 570 software houses, which then employed more than 12,000 people, were locally owned. There are now more than 700 software-oriented Vietnamese firms, according to the Viet Nam Software Association. That compares favorably with the 1,200 software companies in more established Thailand, which first entered the IT industry in the 1980s but still lacks any globally recognized, homegrown designers or producers. Taiwan, by contrast, has never had a software industry to match its global prowess in manufacturing and design of components, chips and devices.

With many multinational IT investors looking to diversify their recent over-reliance on China as a production base, yet also finding India too distant from East Asia's product design and manufacturing nexus, Vietnam and its increasingly skilled and always energetic workforce appears to be in the right place at the right time for more technology-related foreign investments.

Indeed, statistics show that global demand for Vietnamese programmers and engineers is growing, pushing up local wages for the most skilled IT personnel. Last year, the United Nations Development Program's Hanoi office estimated that Vietnamese programmers were earning on average $7,200 per year, considerably higher than the $5,880 average in IT hothouse India. Perhaps more telling is the fact that Vietnam is fast emerging as the foreign destination of choice for Taiwanese IT investors.

"There's a lot of investment from [other] Asians in Vietnam; Taiwan was mostly self-made," said Kevin Luong, chief executive of Everki International, which manufactures bags in Taiwan but is now developing manufacturing and software operations in Vietnam. "There's a whole section outside Ho Chi Min City that is predominantly Taiwanese. There [are] a lot of Taiwanese investors thinking ahead, developing factories. They're always looking for the next big thing."

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